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Forum Values

We rely on all members to help keep this discussion forum a safe place for people to share and view information. We have developed five community values that should underpin all your interactions and help guide your posts:

Supportive

We encourage our members to give and receive support, sharing their stories and experiences in times of distress and wellness.

Respectful

We respect that a member may have an opinion different from others and ask that all responses are in a respectful manner. If you see abuse, report it to us by clicking on Report Post .

Empowering

We empower our members to make decisions that support best practice and good mental health and wellbeing. Do not hold back in sharing your knowledge – it is likely someone will find it useful or interesting. When you give information, please provide your sources.

Safe

We support our members to talk openly about subjects in a safe manner. Remember that the forums are public. Do not post personal information that you would not be comfortable sharing with a stranger. We recommend you use only your first name or a pseudonym in your username and that you do not post any information that may identify you or anyone else, such as your address, email address or phone number.

Friendly

We approach all our discussions with kindness, warmth and always assume the best intentions. Welcome new members, share your knowledge and if you are a new member, make sure to introduce yourself – our community is waiting for you.

It will also be helpful if you:

Stay on topic. When creating a new discussion thread put your post in the appropriate category. When contributing to an existing discussion, try to stay 'on topic'. If something new comes up within a topic that you would like to discuss, start a new thread.

One account per person. We do not permit the running of multiple identities on the forum. If you are unable to access your account, please get in touch with us by clicking on Access Account, rather than creating a new one.

We maintain the right to remove posts and threads.

We need to make sure that material posted in the discussion forums is not potentially harmful. For this reason, we may edit or choose not to publish any post, or display name that:

  • contains disrespectful or derogatory remarks about any other member
  • contains advice or content that we believe is damaging, unhelpful or distressing to others
  • contains links
  • contains swearing or offensive language, is nonsensical and/or irrelevant
  • promotes personal beliefs in a way that is disrespectful of the choices of others
  • infringes the privacy of individuals
  • is racist, sexist, homophobic, sexually explicit, or suggestive, abusive, or otherwise discriminatory or objectionable
  • includes personal information such as images clearly displaying your face, full names, phone numbers, locations, postal or email addresses; or encourages the sharing of such details
  • puts overt pressure on other members to respond, including 'goodbye' messages
  • makes attempt to facilitate personal offline contact with other members
  • describes or encourages violence, suicide or other activity which could endanger the safety or wellbeing of others
  • is a copy of another post or contains the same, or similar, message posted multiple times elsewhere • contains references to edits or moderation
  • is made from duplicate accounts.

Moderation

We have moderators with the ability to intervene when there has been a breach of Community Values. However, we cannot immediately read everything written – therefore much of the responsibility for maintaining our friendly environment lies with you.

If any material you post raises concerns, we may try to contact you to discuss the issue. We may also need to pass your contact details on to authorities to protect your safety or the safety of others (for example, to the police).

Should you wish to query a moderation decision, please get in touch with us privately by clicking on: Query Moderation and we will respond within three working business days.

We will advise you by email if we are unable to publish your post, or it must be edited or removed by our moderators, because it breaches our community values.

We take our duty of care in providing a safe environment for all forum members seriously, and this includes recognising when a member may benefit from participating in our forums and when it may be more appropriate to seek support offline.

We reserve the right to permanently deactivate the accounts of users who breach our community values.

At the discretion of moderators, threads from users who are no longer on the forums may be archived, (locked or unpublished).

To post in the forum

1. Click on the blue button “Add forum topic” – this will take you to a new screen.

2. Create Forum Topic.

  • enter your subject.
  • click “select value” and choose the Forum and sub-heading you wish to post in.

3. Enter your comments in the box under the heading “Body”.

4. Click on the blue “Save” button to submit your post.

Your post will be sent to the moderators for approval.

To read & comment on posts in the forum

1. Click on the Forum sub-heading that the original post is in - this will take you to a new screen.

2. Click on post you wish to comment on - this will take you to a new screen to the post.

You will also have the option to comment on the post here.

1. Enter the title in the “Subject line”

2. Enter your comments in the box under the Subject line.

3. Click on the blue “Save” button to submit your post.

Your comments will be sent to the moderators for approval.
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